How it works:
1
Booking an appointment
Choose the day and time that best suits you and make the payment. The consultation will be carried out by videoaccording to your doctor's instructions.
2
Online Medical Analysis
During the consultation, the doctor will assess your health condition. On the basis of this careful assessment, the doctor will issue a medical certificate or sick leave/CIT, if deemed necessary.
3
Sending the certificate
After the consultation, your medical certificate or sick note/CIT is sent to your e-mail address.
Who is it for?
- On-site or remote professionals who need a certificate quickly and without having to travel to a doctor's office.
- Students who need to justify absences for health reasons to the school or university. (They are only issued after prior confirmation that the faculty will accept digital signature.)
- People with reduced mobility or travel difficulties. For those who want to go for a face-to-face consultation, it can be complicated or time-consuming.
- Those looking for convenience and agility. This will avoid queues and simplify the process of obtaining medical certificates.
In what situations can I request sick leave online?
You can request a medical certificate or sick leave/CIT (temporary incapacity certificate) under the following conditions:
- Natural illness - When you are temporarily unable to work for health reasons.
- Psychiatric illness - In cases of psychological or psychiatric disorders that justify temporary incapacity.
- Illness of family member requiring assistance - To care for a sick relative, as provided for by law.
- Occupational illness - If the incapacity is a direct consequence of the exercise of their professional activity.
- Surgeries - In cases of surgery requiring prolonged recovery.
- Hospitalisation - When you need to be hospitalised for any health reason.
- Prolonged medical treatment - Such as chemotherapy, radiotherapy or other treatments that make it impossible to work.
- Postpartum recovery - If you need extra time to recover after giving birth, in addition to your maternity leave.
⚠️ Notice on issuing CIT and medical certificates
Please be advised that the Temporary Disability Certificates (CIT) and medical certificates issued have the following restrictions:
- In the event of illness, for initial situations and extensions, a CIT/medical certificate can only be issued for up to 7 days;
- A maximum of 3 documents per situation is allowed, corresponding to 1 initial document and up to 2 extensions, totalling up to 21 consecutive days;
- Certificates and CITs have a maximum retroactivity of 1 working day prior to the date of the request.
In addition, we clarify that no certificates or CITs are issued to justify absences related to the following entities or situations:
- Unemployment Fund, Social Security and Courts
We ask that you pay attention to these rules to ensure that orders are processed correctly.