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Certificate or sick leave / CIT for Family Assistance

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An ideal service for those who need to justify their absence to support family members, without leaving home.

Online consultation to issue a family support medical certificate at Médico na Net
€

Consultation Price

29€

Electronic delivery

The certificate, when issued, will be sent electronically to your e-mail address.

How it works:

1

Booking an appointment

Choose the day and time that best suits you and make the payment. The appointment can be made by telephone or videoaccording to your doctor's instructions.

Important note: You should be by the sick family member's side during the consultation.

2

Online Medical Analysis

During the consultation, the doctor will assess the medical situation of the patient's family member. On the basis of this careful assessment, the doctor will issue a medical certificate or sick leave/CIT, if deemed necessary.

3

Sending the certificate

After the consultation, the medical certificate or declaration of temporary incapacity (CIT), when issued, is sent to the user's e-mail address.

For what situations is it indicated?

  • Caring for underage children:
    When it is necessary to justify absence from work to accompany or care for sick children.

  • Support for dependent family members:
    To assist spouses, parents or other family members who are dependent or in need of medical care.

  • Accompanying on appointments or treatments:
    When it is necessary to be present with a family member at medical appointments, examinations or health treatments.

  • Family health emergencies:
    To justify absences due to urgent situations related to the health of a family member.

  • Assistance to family members in recovery:
    When a family member needs support during recovery from surgery, illness or another health event.

  • Situations provided for in labour law:
    To exercise the right to family assistance guaranteed by law, such as accompanying children or dependents in situations of illness.

Family Assistance Certificate


Frequently Asked Questions (FAQ)

Is the online medical certificate valid?

Yes, the online medical certificate is valid as long as it is issued by a certified doctor and fulfils all the legal requirements in Portugal. It can be used to justify absences from work, school or other situations where it is required.

The process is simple and efficient. The user fills in a form with their information and a description of their symptoms. They will then be contacted by a doctor who will carry out an online assessment. If deemed necessary, the certificate will be issued and sent digitally.

It depends on the medical assessment. In simpler cases, additional documentation may not be necessary. However, in specific situations, the doctor may request the presentation of tests or medical reports previously carried out.

The deadline for issuing the certificate may vary depending on the doctor's availability, but in most cases the certificate is sent on the same day as the consultation, after the appropriate assessment.

If the doctor, after an assessment, concludes that there are no clinical grounds for issuing the certificate, the service will be closed without issuing the document. The user will have the opportunity to clarify any doubts during the consultation.

Yes, all CITs are communicated by our doctors to social security and a copy will be sent to your email address.

This service is mainly intended for simple and temporary health conditions. In the case of serious conditions or those that require a face-to-face assessment, the doctor may recommend that the user use a face-to-face health service.

Refund conditions depend on the platform's operating policy. We recommend that you read the terms and conditions carefully before making a payment.

If you have any further questions, please contact us. We are happy to provide all the support you need.

Dr Alexandra Azevedo

Training: University of Barcelona
No. of doctors: 71409

Biography

Dr Alexandra Azevedo graduated in Medicine from the University of Barcelona in 2015, where she subsequently specialised in General Practice. During her training, she developed a strong interest in the approach to chronic pain, having completed an integrated master's degree in Medicine and Surgery with clinical research into pain management. Her professional experience includes several years of clinical practice in Spain, particularly in Catalonia, where she has had contact with a wide variety of pathologies and challenges, both in the emergency department and in primary healthcare.

She currently works as a family doctor at the ULS Braga. She has been a member of the medical-surgical emergency team at Vila Nova de Famalicão Hospital and has worked as a guest lecturer at the Nursing School of the University of Minho, teaching anatomy and physiology of the circulatory, respiratory and digestive systems.

Her main clinical interests include emergency medicine, chronic pain, depression and anxiety, as well as preventive medicine and the control of vascular risk factors. She is also dedicated to anti-smoking counselling and weight loss counselling, helping her patients to adopt healthier lifestyle habits. Her approach to care is based on a holistic vision, considering health as a balance between physical and psychological well-being.

Dr Alexandra stands out for her humanism and her ability to offer quick and effective solutions to minor problems, ensuring that her patients feel well looked after. At Médico na Net, she sees an opportunity to bring healthcare to more people in an accessible and convenient way.

Passionate about music and travelling, she loves getting to know different cultures and lifestyles, which enriches her view of the world and her medical practice. For her, medicine is not just a profession, but a real commitment to the well-being of the people she cares for. As she likes to say: "Health is the balance between physical and psychological well-being.